Return & Exchange Policy
Last updated: March 06, 2026
Our Commitment
At StylesbyBerachah, we take pride in creating timeless, high-quality pieces for men, women, and children. Due to the nature of our craftsmanship, returns and exchanges are handled with care and fairness.
Please read this policy carefully before placing an order.
1. Custom-Made Orders
All custom-made items are produced strictly according to your measurements and specifications.
- Custom-made items cannot be returned or exchanged
- No refunds are issued for custom-made pieces
- Please ensure measurements, fabric choices, and design details are accurate before confirming your order
2. Ready-to-Wear Items
Ready-to-wear items may be eligible for exchange only in the case of a confirmed production defect.
- Issues must be reported within 24 hours of delivery
- Exchanges are subject to item availability
3. Reporting Issues
Any concerns regarding defective or incorrect items must be reported within 24 hours of delivery.
- Clear photographs of the issue must be provided
- Late reports will not be considered
- Minor aesthetic variations do not qualify for exchanges or refunds
4. Delivery & Shipping Damage
While we carefully package all orders, StylesbyBerachah is not responsible for damage caused during third-party shipping.
Clients are advised to inspect items immediately upon delivery.
5. Refunds
Refunds are only considered for confirmed production defects in ready-to-wear items.
- No refunds for custom-made pieces
- No refunds for delivery delays
- No refunds for personal preference changes
6. Commitment to Satisfaction
We value our customers and aim to provide a seamless shopping experience.
While returns are limited, our team is always happy to assist with sizing guidance, styling advice, and solutions to ensure your purchase brings joy.
Email: support@stylesbyberachah.com
Phone: +234 XXX XXX XXXX
Address: Lagos, Nigeria